Frequently Asked Questions

Everything you need to know about outfitting your pet in style.

How do I find the right size for my pet?

We provide a detailed size chart on every product page. We recommend measuring your pet's neck, chest, and back length to ensure a perfect fit for our fashion collections.

What is your return policy for apparel?

We offer a 30-day return window for all unworn items with original tags attached. Please ensure the garment is free of pet hair before returning.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for last-minute style needs.

Are your pet clothes machine washable?

Most of our items are machine washable on a gentle cycle. However, we recommend checking the specific care label on each garment to maintain the fabric's quality and color.

Do you offer international shipping?

Yes, Play Pet Brands ships to most countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through our integrated financing partners.